Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information You Provide

• Name, phone number, and email address when you fill out a contact or estimate request form
• Your property address or project details when relevant to your inquiry
• Any other information you choose to include in a message to us

Information Collected Automatically

• Browser type, device type, and operating system
• Pages visited, time spent on each page, and referring URLs
• IP address and general geographic location (city or region level)
• Cookie data and similar tracking technologies (see Section 3 below)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide estimates or service information
• To schedule on-site visits or project consultations
• To communicate with you about your project, including follow-up after work is completed
• To improve our website and understand how visitors use it
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Analytics

Our website uses cookies - small text files stored on your device - to help us understand how visitors use the site. We use analytics tools (such as Vercel Analytics) that collect anonymized usage data to help us improve the site experience.

We also use third-party form tools (such as Tally) to receive estimate requests. These tools may set their own cookies when the form loads. Please refer to the respective tool's privacy policy for details.

You can control cookie behavior through your browser settings. Disabling cookies will not prevent you from using our website, but some functionality may be limited.

4. How We Share Your Information

We do not sell your personal information. We may share your information in limited circumstances:

• With service providers who assist us in operating our website or communicating with you (for example, email delivery or form processing tools)
• When required by law, legal process, or a government request
• To protect the rights, safety, or property of SCM Santa Clara Masonry or others

Any third-party service providers we use are required to handle your information confidentially and only for the purpose of providing services to us.

5. Data Retention

We retain contact information and project-related communications for as long as necessary to fulfill the purpose for which it was collected, to provide follow-up service, and to meet any legal or recordkeeping obligations. When information is no longer needed, we delete or anonymize it. Website analytics data is retained as configured by the analytics platform, typically on a rolling basis.

6. Your Rights and Choices

Depending on where you are located, you may have certain rights regarding your personal information:

• The right to request access to personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information, subject to legal limitations
• The right to opt out of marketing communications at any time

To exercise any of these rights, contact us at hello@santaclaramasonry.com. We will respond within a reasonable timeframe.

7. Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security. If you have concerns about how your information is being handled, please contact us directly.

9. Third-Party Links

Our website may contain links to third-party websites (such as local government sites or industry resources). These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any third-party site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after a policy update constitutes your acceptance of the revised policy.

11. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out: